STORE DROP OFF REPAIRS POLICY:
Any system or item left at our location for more than 30 days after completion is forfeited and belongs to the Gamers Edge Repair. We will only repair what is stated to the customer upon a diagnostic review of the problem.
Any unstated problems we encounter during an initial repair, we will notify the customer before proceeding with the additional repair upon approval.
Returns On Product Purchases:
You may return any parts purchased from our shop for any reason within 14 days of purchase. Unless item states it is not returnable. To qualify for return item must be in same condition it arrives. Due to individual who don't install lcd screen correctly which causes lcd to not function correctly, LCD Screens are not returnable.
Please include a copy of your invoice and the reason for return. Once received your refund will be processed within 14 business days.
All online returns should be shipped back to:
Gamers Edge Repair
3 Addison Place
Valley Stream NY 11580
All repairs are given a 90 days warranty unless stated otherwise below. We are not responsible for accidental damage caused by the customer within the 90 day warranty period. Warranty period starts from the initial first pick up of the repaired device. For online repairs, device will be shipped with warranty info and start date of their coverage.
LCD screen repairs on any device are given a 90 day warranty, but will not be honored if the LCD is cracked as this is due to physical damage. Only if the LCD is found to be defected.